Receptionist

Responsibilities

Responsible for the entire front desk area, including duties such as:

  • Assisting with the punctual and correct realization of the on board printed menus
  • Settling all administrative jobs as per company directives
  • Generally relieving the Senior Receptionist and Hotel Manager of administrative jobs
  • Following up on passengers’ requests that have been handed to the front desk
  • Settling all accounts of sales on all outlets on board

Co-responsible for the entire front desk area, including duties such as:

  • Organizing and ensuring the realization of efficient and smooth check-in and check-out procedures
  • Implementing and maintaining the company standards within the front desk department
  • Maintaining a correct flow of information on board
  • Correctly forwarding and filing all purchase orders from the hotel department in cooperation with the Hotel Manager
  • Correctly handling all equipment within the front desk area, especially all IT devices
  • Maintaining impeccable cleanliness, hygiene, and tidiness in the front desk area
  • Performing active cost controlling and maintaining budgets at the front desk
  • Providing correct administrative handling of the cashless system
  • Preparing Night Auditor reports
  • Entering inventory data and evaluations, as per company’s instructions
  • Actively supporting all departments, as per Hotel Managers’ directives
  • Performing various preparatory duties prior to and at the end of the season
  • Maintaining an active presence at official occasions and events on board

Qualifications

  • English and German written and spoken 
  • Completed vocational training in hotel or service industry
  • 1 year of experience in a comparable position
  • Administrative experience
  • Computer Skills (Microsoft Office)
  • Experience with modern communication methods
  • Experience with computerized cash registers

Requirements

  • friendliness
  • courtesy
  • honesty
  • independence
  • flexiblity
  • organzisational skills
  • loyalty
  • objectivity
  • excellent communication skills
  • stress resistance
  • EU Passport


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